Privacy Policy

This Privacy Policy ("Policy") sets out the practices of mw77 ("mw77", "we", "us", "our") with respect to the collection, use, storage, and disclosure of personal information provided by or collected from players ("you", "your", "Player") who access and use the mw77 online casino and sports betting platform at mw77.pro.

mw77 is committed to protecting the privacy and personal data of all registered players, particularly those based across the Philippines — from Manila, Cebu, Davao, and Quezon City to the broader Filipino gaming community nationwide. We treat your personal data with the same level of care we apply to game integrity, payment security, and responsible gaming.

By registering an mw77 account or by using any feature of the mw77 platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. This Policy applies to all personal data collected through the mw77 website, mobile browser access, and any related communications you have with our support team.

mw77 collects personal data across several categories. The specific data we collect from you depends on how you interact with the platform and the stage of your relationship with mw77 (e.g., browsing visitor, registered player, KYC-verified player, or support contact).

mw77 does not collect sensitive personal data beyond what is required for identity verification purposes (i.e., government-issued photo ID). We do not collect data about your race, religion, political views, health conditions, or sexual orientation.

mw77 collects your personal data through the following channels:

• Directly from you: When you complete the mw77 registration form, submit KYC documents, initiate a deposit or withdrawal transaction, contact customer support via live chat, or respond to surveys or promotional communications.
• Automatically during platform use: When you access mw77.pro, our platform automatically records technical data including your IP address, device identifiers, browser type, pages visited, game sessions initiated, and the duration and frequency of your visits. This data is collected via server logs and cookies.
• From third-party verification partners: When you undergo KYC verification, mw77 may receive identity confirmation data from regulated third-party verification service providers. These providers confirm the authenticity of submitted documents against official databases.
• From payment processors: When you make deposits or withdrawal requests via GCash, Maya, BPI, BDO, Metrobank, or USDT, the relevant payment provider may share transaction confirmation data and account ownership verification data with mw77 to facilitate the transaction.

mw77 processes your personal data only where we have a clear and legitimate purpose for doing so. The table below summarises the main purposes for which we process player data and the legal basis that justifies each:

Where mw77 relies on your consent as the legal basis for processing (e.g., for sending promotional communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.

mw77 does not sell your personal data to any third party. However, we do share your data with carefully selected third-party service providers and regulatory bodies where necessary to operate the platform and meet our legal obligations. All data sharing is governed by appropriate data processing or data sharing agreements.

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, USDT processors, and Coins.ph receive the minimum data necessary to authenticate and process your deposit and withdrawal transactions.
• KYC & Identity Verification Providers: Third-party regulated identity verification services receive your submitted documents to verify your identity, age, and document authenticity on mw77's behalf.
• Game Technology Providers: Licensed game studios such as JILI, PG Soft, and Pragmatic Play receive anonymised player session data to deliver their games. These providers do not receive your identity or financial data.
• Cloud & Hosting Infrastructure: mw77 uses reputable cloud infrastructure providers to host the platform. These providers process technical and operational data under strict data processing agreements and have no independent right to use your data.
• Regulatory Authorities: mw77 may disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where legally required or where we are obligated to report suspicious activity under Philippine law.
• Law Enforcement: mw77 will disclose player data to law enforcement agencies where required by a valid legal order, court order, or other binding legal process under Philippine law.

mw77.pro uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, maintain your login session, and collect anonymised analytics data to help us understand how players use the site and how we can improve it.

Types of Cookies Used by mw77:

• Strictly Necessary Cookies: These cookies are essential for the mw77 platform to function. They maintain your login session, remember your language preference, and ensure secure navigation between pages. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymised data about how players navigate the site — which pages are most visited, how long sessions last, and where players come from. This data is used in aggregate to improve the mw77 platform experience.
• Functional Cookies: These cookies remember your preferences within the mw77 platform, such as your preferred game category, display settings, or notification preferences, to provide a more personalised experience.
• Marketing Cookies: Where you have consented, mw77 may use cookies to track which promotional content you have interacted with in order to deliver more relevant offers and bonus notifications to you within the platform.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the mw77 platform, including the ability to stay logged in during a session.

mw77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your active mw77 account relationship and for a defined period after account closure.
• KYC & Identity Verification Records: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations under Philippine law.
• Transaction & Financial Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial record-keeping regulations.
• Customer Support Communications: Retained for up to three (3) years following the closure of the relevant support case, to support dispute resolution and regulatory audit requirements.
• Marketing Consent Records: Retained for as long as you hold an active mw77 account and for a reasonable period after account closure to evidence consent decisions.

Once the applicable retention period has expired and there is no longer a legal or regulatory requirement to retain your data, mw77 will securely delete or anonymise your personal information. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for aggregate analytics purposes.

mw77 takes data security seriously and has implemented a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include:

• Encryption in Transit: All data transmitted between your device and mw77.pro is encrypted using TLS (Transport Layer Security) protocols. Look for the padlock icon in your browser address bar when accessing the mw77 platform.
• Encryption at Rest: Sensitive personal data stored in mw77's databases — including identity document copies and financial account details — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within mw77's internal systems is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational reason can access player data, and all access is logged and audited.
• Two-Factor Authentication: mw77's internal administrative systems require multi-factor authentication for all staff access. Players are also strongly encouraged to enable SMS OTP (one-time password) verification on their mw77 player accounts.
• Regular Security Reviews: mw77 conducts periodic reviews of its data security practices, including vulnerability assessments of platform infrastructure, to identify and address potential security risks proactively.

As a registered mw77 player and a data subject, you have the following rights with respect to your personal data held by mw77. To exercise any of these rights, please contact the mw77 support team via 24/7 live chat.

The mw77 platform is strictly restricted to persons aged 21 years and above, in compliance with Philippine gambling regulations. mw77 does not knowingly collect, process, or store personal data from any individual under the age of 21.

mw77 employs age verification procedures at registration and during the KYC process to confirm that all registered players meet the 21+ requirement. Any account found to belong to an individual under 21 years of age will be immediately suspended, and any deposits made will be returned via the original payment method where possible. Any winnings generated by an underage account will be voided.

mw77 strongly supports the use of parental control software and family safety tools to prevent minors from accessing online gambling platforms. We encourage responsible adults to ensure that their mw77 account credentials are kept private and inaccessible to persons under the age of 21 in their household.

With your consent, mw77 may send you promotional communications about new games, bonus offers, deposit promotions, cashback deals, and platform updates. These communications may be delivered via SMS to your registered mobile number, or via email to your registered email address.

Opting Out. You can unsubscribe from mw77 marketing communications at any time by:

• Clicking the "Unsubscribe" link included at the bottom of any mw77 marketing email.
• Replying "STOP" to any mw77 promotional SMS message.
• Updating your notification preferences within your mw77 account settings.
• Contacting the mw77 support team via live chat and requesting removal from marketing lists.

Please note that opting out of marketing communications does not affect your receipt of transactional notifications — such as deposit confirmations, withdrawal processing updates, and account security alerts — which are necessary for the operation of your mw77 account and cannot be disabled.

mw77 does not share your contact details with third-party marketers. All promotional communications you receive will originate from mw77 or from a contracted communications service provider acting exclusively on mw77's behalf.

mw77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulation, or changes in the functionality of the mw77 platform. When we make changes to this Policy, we will update the "Last Updated" date shown at the top of this page.

For material changes that significantly affect how we collect or use your personal data, mw77 will notify registered players in advance via the email address on their account or via an in-platform notification when they next log in. Your continued use of the mw77 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend that you review this Privacy Policy periodically, particularly if you have not used the mw77 platform for an extended period. The current version of this Policy is always accessible at mw77.pro/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way mw77 handles your personal data, please do not hesitate to reach out to the mw77 support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the mw77.pro platform — the fastest way to get a response from our support team.
• Email: [email protected] — for detailed privacy-related queries, data access requests, or erasure requests. Please include "Privacy Request" in your subject line along with your registered account username.